"Artistic Office, this is Tracy."
"Well hi Tracy, this is John Lithgow. How are you doing today?"
"Really well, how can I help you John?"
"I was wondering if I might speak with Emily."
"I'm sorry, she's in rehearsal at the moment, but her assistant, Grace is right here, let me pass you to her."
"Thanks so much."

I want to scream. It's so simple and so not a big deal. But I just answered the phone and spoke with John Lithgow and he said my name. Now is the time in Tracy's life when she does a happy dance.